What fits well at the smaller end of the SME (small to medium enterprise) market is probably not going to be quite so appropriate to the larger corporates.īefore deciding on appropriate software to investigate, it is critical to understand the business environment in which it will be used, so that correct and informed choices can be made. Let’s start at the smaller end of the marketplace. These are environments that have often grown out of micro businesses, where domestic-grade AV products might well have been appropriate. This is especially true when you consider the business and reputational damage that could result from a significant, and uncontained/uncontrolled malware outbreak.īut as soon as you start to scale beyond a few machines, the role of AV management comes into sharp focus. However, in the smaller end of the SME space, there is rarely an onsite IT manager or operative. Often the role of “looking after the computers” falls to an interested amateur, whose main role in the business is that of senior partner. This model is often found in retail, accountancy and legal professions. In this space, it is critical to have a managed overview of all the computing assets, and to have instant clarity about the status of the protection delivered in way that is clear and simple. Remediation can be done by taking a machine offline, moving the user to a spare device, and waiting for an IT professional to arrive on site to perform clean-up and integrity checking tasks. Although users might be informed of status, managing the platform is a task for one, or at most, a few, senior people within the organization, often driven by overriding needs for data confidentiality within the company.
In the larger organization, it is expected to have onsite specialist IT staff, and, at the bigger end, staff whose role is explicitly that of network security.
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